Horrible Virus on my comp

[Terin01]

Hey guys my wife was downloading movies last night and got a nasty virus its making it to where 100% of the cpu is in use at all times. Wont let me run anti virus, or start up system recovery using F11 at start up. The second the system angel comes up to reformat it locks the comp cause 100% of the comp is in use. I cant figure out any way to get around it did system restore to earlier point hoping that it would let me get anti virus or system recovery up and goin before the virus took effect again with no luck. Sorry for run on sentences its late for me and I would like to get this fixed. Any help would be greatly appreciated if nothing i can do just let me know cause this blows.

 

[Public]

shouldn't download illegal porn. Re-install windows or do a full format. Only way to do it since you cant run a AV program.

 

[dulak]

Try using Avast. Once you install it, it'll ask you if you want it to run a pre-startup virus scan which will run before XP/virus can and it'll remove any infected files. When I do any type of basic maintenance to a PC, I always do that before installing Symantec AV corp ed lol.

 

[Terin01]

was not porn was downloading a movie from P2P network Fireproof...and i cant reformat the comp freezes on start ups...what is wierd i can still get on internet on it it just runs horribly slow but as far as running virus scan or system recovery its boned.

 

[Terin01]

Thank you very much Dulak trying that now

 

[michse]

Before you reformat, try using any live cd with virus software [ame="http://en.wikipedia.org/wiki/List_of_live_CDs"](List with live cds)[/ame].

 

[Overlord]

can you get into task manager and kill the process that is using the cpu at 100% ?

task manager = ctrl-alt-delete then click on "task manager" find the service that is over-utilizing the cpu and "end process" on it.

then try and run AV, you may want to d/l and try spybot search and destroy on it also (it's free)

 

[brainiac]

p2p networks = death for you and your computer

 

[rob]

I recommend malwarebytes. It's helped me out of a few jams at work.

If you are comfortable with things like modifying the registry and the command prompt, you can do the following things to help you identify the virus (and hopefully kill it).

1) malware likes to hide in %systemroot% and %systemroot%/system32
- do this from the command prompt:

cd %systemroot%
dir /o-d | more
# this should list the most recent files on your computer. You should be on the look out for files with recent timestamps, and likely questionable names (like: yuowaskt.dll or w1nlogon.exe)

#do the same for %systemroot% If you have any questions about the file name, pop it into google and see what it comes back with.

Make a backup of these 'questionable' files and try to delete or rename them. But only do this if you can't fix it with an antivirus program.

 

[Terin01]

Ok i ran the avast virus scan it did detect 1 adware 1 spyware and 2 trojens on the comp. But the problem is still there with comp using 100% of its resources..I got into task manager and the highest thing running in it is svchost.exe user name of that is SYSTEM and usage is only 28,984k. the rest are below 5k or so and a bunch for system that aren't even 1k. Is it possible that its the processor goin out? I have to get onto my other comp here to get to you guys cause that one is just sooo damn slow now. Thank you all that are suggesting different things. Also im not that familiar with messing with the registry last time i tried i killed somethin i needed...I cant even get this thing to reformat the hard drive. I thought ok maybe its just running very very slow so restarted entered into the system recovery via F11 and let it try to boot up over night last night. Woke up this morning like 7hours later and it was still at the exact same spot unable to start the reformatting.

 

[Terin01]

just closed all the processes that were in excess of 10k still using 100% of the comp i tried to go and download the spybot search and destroy but running so slow that it wont even open the download. Am i boned on this cause i cant find the windows xp disc to restore that way.

 

[Darkon]

You need to look at the Process that's using the CPU not the K of memory being used. one of the columns is l;labeled CPU see what process is using the most CPU % and kill that process.

 

[Terin01]

under CPU the one that says its using 99% of it just looked is "Image Name" System, "User Name" SYSTEM, CPU 99, Mem Usage 248k. I tried to end it and clicked yes but it doesn't kill the process..

Edit..LOL killing the tree of that made my comp restart but still didn't kill the 99 usage system.

 

[scuff11]

if you decide to reformat you can always pull the HD out of the comp and stick it in another and reformat it that way.... if you can find a program to run with the virus then get rid of it first that would be it, what about a system restore?

 

[Terin01]

tried to system restore to like a month ago and still doesn't do anything to fix the problem. How hard is it to pull the HD out of that comp and stick into this one? gotta leave the house ill be back in like 15 to 20mins

 

[Overlord]

Hmm, you know what is may not be a virus, I did some searching and found a couple of things reguarding this exact same issue.

well yeah i manage to rectify the problem....it was the driver for Universal Serial Bus (USB) Controller....u can find it in device manager...remove it and see if it still running at 100% CPU usage.

If it fix the problem, dun install any driver for it...."unless u have the original disc supplied by the manufacturer for ur motherboard"...else do not install using WIN XP USB driver as it will cause the problem.

Anyway i lost my original disc and i did not install for the USB controller at all and i have no problem up to date. Good Luck!

I had spent at least 3 days surfing every tech support site Google could find; all largely giving the same advice of virus/hyjackthis reporting, etc. when I came across a slightly deferent approach - the bloke was experiencing roughly the same symptoms as me, on the same Compaq notebook. He suggested simply removing the memory from the notebook and re-seating it!

Some other things you may want to do, is to go into your bios and see if Speedstepping is enabled on your processor if so disable it.

It may have nothing to do with the d/ling of movies all togethor did she update a driver or anything that night? I think in the event logs it will list when a driver etc gets installed.

 

[JimJohnson]

just find an old windows ME or windows 98 CD boot to cd run fdisk start from scratch

 

[Terin01]

/CHEER i got it fixed...got an interesting story of a cocksucker to go along with me getting it fixed...After trying everything i could think i decided ok its time to call Geek Squad at Bestbuy...Told the guy what was goin on with comp and everything i had tried...he tells me that its DEFFINATLY a software issue. I said, "ok how much is it gonna cost to get it fixed" He says 200bucks..i said "Are you freaking serious i can get a windows xp disc for less than that and reformat from the disc. "Im not on the phone here to discuss and or negotiate a price, take it or leave your comp messed up" is the best CSR response ive gotten in a LOOONG time. So after a quick fuck you i hung up the phone unhooked the comp from everything opened it up, thinking maybe something was loose..nothing wrong there i hooked it back up and it reset drivers and fixed the problem. So i call back over to...lets call him asswipe for all intents and purposes and thanked him very much for trying to rip me off knowing what the damn problem was and that i only had to unhook the comp and plug everything back in to fix it, so when i unhooked it here and dropped off there, they could leave it alone for 15mins then page me to tell me its fixed and charge me the whopping 200bucks...btw Asswipe wasn't who answered the phone when i called, so i asked the guy to speak to that "Cocksucker "Asswipe", they laughed like they hated him to and told me sure and passed me right along. Ok sorry for rant/terrible puncuation but. THANK YOU EVERYONE WHO DID try to HELP ME!!! you guys are awsome and i appreciate all the suggestions on what to do. NOW BACK TO EQ

 

[TwooTwoo]

Gratz Terin01, I know what it's like when you have a computer problem, it sucks!!

 

[Hostagecs]

um, unhooking power doesn't reset your drivers...