Updating Account Country/Currency Information

[Excellent1]

I've done a few quick searches and haven't come up with anything, but I'm looking for info related to the title--how to go about changing this information. Purchased an account recently and now that billing has run out on the old sub, I can enter my information, but not use it as a valid payment option due to the currency / country difference.

If anyone has any insight into this, I'd be very grateful for it. Thanks.

 

[njlinus]

Try changing the zip code on the account info page. That worked for me when I had a problem.

 

[Smarty]

Gotta call sony or use game cards

 

[Excellent1]

If I call them, what's the best way of getting this done without raising the wrong kind of attention to the account? Or do they just not ask a lot of questions?

Thanks for the quick replies, guys.

 

[Sum1]

Tell them you were in the military stationed in europe and now you're back home in the US and need to change the currency on the account.

 

[jamie75]

i just did a petition and gave them the current information and told them i moved to the U.S. and gave SQ answer and CC#

 

[scarface1976]

I did it through email support. They asked for a bunch of info like original b-day on account and account keys etc. I had everything but account keys and it went smoothly. Didnt even give them a reason to be honest. Good luck.

 

[Marnan]

I had the same experience as Scarface in changing the currency/country code for a recent account purchase. I didn't have the original CD key, but had everything else and they made the change no problem. It took a few days, but my request fell over the weekend so that may be why. I said something lame like I'm moving countries and using my bosses credit card to pay for my account. IMO, as long as you have "enough" information, they don't care.

 

[Excellent1]

Thank you all for the replies. Working now on getting this taken care of. I've little doubt I'll have it sorted in short order.

Thanks again.